What is Book A Ride's cancellation/refund policy?

Passengers can get a refund up to 24 hours before departure. 50% of the ticket will be refunded. Tickets can be exchanged up to 24 hours before departure, with a $30.00 CAD fee.

Are pets allowed on Book A Ride buses?

Pets or emotional support animals aren't allowed on board. Guide dogs and service animals are permitted on board and will be given their own seat, free of charge. Passengers must notify Book A Ride as soon as possible after booking their ticket and at least 36 hours in advance of their scheduled departure to ensure that they can reserve the space required to accommodate the guide dog or service animal.

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Book A Ride popular routes and schedules

Book cheap Book A Ride Bus tickets online, find schedules, prices, station locations, services, promotions, and deals.

Popular routes	First and last departures	Average duration	Minimum price
London → Toronto	First and last departures10:15am — 9:00pm	Average duration3h 10m	Minimum priceHK$215
Toronto → London	First and last departures4:45am — 5:05pm	Average duration3h 32m	Minimum priceHK$215
Ottawa → Toronto	First and last departures12:15am — 11:45pm	Average duration5h 7m	Minimum priceHK$250
Toronto → Ottawa	First and last departures12:15am — 11:50pm	Average duration4h 59m	Minimum priceHK$250
Kingston → Toronto	First and last departures2:00am — 2:00am	Average duration3h 12m	Minimum priceHK$250

Official Partner

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Book A Ride’s Coverage in Numbers

Daily Departures389
Cities27
Countries1
Routes130

Founded in 2020, Book a Ride is a Canadian Inter-city Bus Service connecting Toronto, Ottawa, London, Kitchener, Kingston, Montreal and other cities.

Amenities on Book A Ride Buses

Power Outlets
Washroom
Wifi
Reclining Seats

Bus Stops for Book A Ride

📍Downtown Ottawa - Rideau Chapters: 26 George St, Ottawa, ON K1N 6Z6

📍Ottawa Bayshore: 25 Woodridge Crescent, Nepean, ON K2B 7T4

📍Kingston - Division Street: 1162 Division St, Kingston, ON K7K 0C3

📍Whitby GO: 1350 Brock St S, Whitby, ON L1N 6G3

📍Scarborough Town Centre - Cineplex Theatre: 300 Borough Dr, Scarborough, ON M1P 4P5

📍Downtown Toronto - Near Union Station: 10 Bay St., Toronto, ON M5J 2S3

📍Brockville: 3049 Jefferson Dr, Brockville, ON K6V 6N7

📍Belleville: 15 Bell Blvd, Belleville, ON K8P 4S5

📍Yorkdale Bus stop: PHG2+9F Toronto, Ontario

📍Toronto Pearson Airport - Terminal 1 - P5: M9JP+VM Mississauga, Ontario

📍London Via rail: 205 York St, London, ON N6A 1B1

📍London university: 1999 University Dr, London, ON N6A 2L9

📍Hamilton-McMaste: 1238 Hwy 8, Hamilton, ON L8S 2A5

Busbud is proud to have a partnership with Book A Ride in order to provide customers with several options to travel. Busbud is the best way to book cheap Book A Ride tickets online and search and compare the best prices and schedules for your trip.

Book A Ride User Reviews

Book A Ride

2.5/52,866 reviews

Staff3.3

Timeliness1.9

Cleanliness2.8

Wifi0.8

Book A Ride has received mixed feedback from users. Some customers appreciated the service and found it satisfactory, while others experienced delays in arrival times and unexpected additional stops. There were also concerns about communication issues regarding cancellations, which left some passengers waiting without notice.

Today they didn't notify me that my bus was canceled and I was in the cold for a long time.

Jorge I.

January 6, 2025

They canceled the ride the morning of

Marie-michelle B.

January 11, 2025

Horrible they cancelled the trip and didn’t even email me. Trip was cancelled a few hours before. Entirely unprofessional. Still awaiting a response.

Abdikarim A.

January 6, 2025

Bus was cancelled morning of the trip

Pavla R.

January 6, 2025

I didnt even go on that trip. The driver didnt show up. I was there waiting for 4 hours out the cold. No one contacted me neither is there a number i could contact.

Chiamaka U.

January 6, 2025

The trip was cancelled. I am very sad.

Eyob H.

December 30, 2024

Book A Ride FAQ

What is Book A Ride's cancellation/refund policy?
Passengers can get a refund up to 24 hours before departure. 50% of the ticket will be refunded.
Tickets can be exchanged up to 24 hours before departure, with a $30.00 CAD fee.
Are pets allowed on Book A Ride buses?
Pets or emotional support animals aren't allowed on board. Guide dogs and service animals are permitted on board and will be given their own seat, free of charge. Passengers must notify Book A Ride as soon as possible after booking their ticket and at least 36 hours in advance of their scheduled departure to ensure that they can reserve the space required to accommodate the guide dog or service animal.

Why choose Busbud?

The Best Way To Book Bus and Train Tickets

Busbud is a bus and train search tool—we include Book A Ride routes, schedules and prices in our searches, along with many other train and bus companies. You can compare prices, amenities and times by searching for a route. If you find a suitable trip, you can go ahead and get your Book A Ride ticket from us. Note that train tickets sell out, Book A Ride and other operators generally charge a lot more for last-minute tickets or for tickets bought in person.